Ultra Tune Hamilton

Thanks Scott. Appreciate the 5 stars. Look forward to seeing you again. Cheers, Mark.

Thanks for the review Rowena. Appreciate the feedback. Look forward to seeing you soon. Cheers, Mark.

Thanks Eugen. Appreciate the review and passing on our name. See you next time with your new car. Cheers, Mark

Thanks Anne for the 5-stars. I’m glad we could help out.

Thanks ‘Raggles’ for the 5 stars. More than happy to help out. I’m glad we could put your mind at ease, and if you have any further issues, let us know. Cheers, Mark.

Hi Luca. I’m so sorry you had this experience. When you had the repairs done with us over 2 months ago, we clearly did not meet your expectations. Occasionally, and thankfully it is, we can get it wrong. We can forget to tighten something. We might overlook something. The team here are quite competent, and professional, and I assure you we have your safety paramount in our minds. Should you, and anyone reading this post have an issue with a repair (no matter the repairer), return the car as soon as you can – we (as other repairers I’m sure) will correct it straightaway. Again, I apologise for your experience and I hope your car is now performing as it should. Regards, Mark.

Thanks Brad for the great review. I’m glad we could help out.

Great to hear Jasper. Thanks for the positive feedback.

Thanks Philip for the 5-star review. Always good to catch up. Thanks, Mark.

Thanks Seb. I’m glad we could help out. Thankfully the problem wasn’t too difficult, or expensive, in the end.

Thank you Kara for your kind words. I’ll be sure to pass them onto the team, and we look forward to helping out again soon. Cheers, Mark.

Thanks Matt. Appreciate the 5-star review. Cheers, Mark.

Thanks Ulrike. Great to meet you and always know you can drop in if you have any questions or concerns. Cheers, Mark.

Thanks Dietrich. More than happy to help out. Look forward to seeing you again. Cheers, Mark.

Thanks Dan for the 5 stars. Glad we could help with the Safety Cert. Any issues at all, just pop in. Cheers, Mark.

Thank you for the kind words Kiri. Have a great Christmas.

The team and I appreciate the kind words Mick. Thanks.

Thanks Poppy. Very kind words. Always happy to help out. Cheers, Mark.

Hi Taylor. Sorry to hear you had a bad experience with our centre. You have missed some important details from your information to future potential customers, however. Your vehicle was towed to us as a breakdown. Unfortunately, as advised at the time, we were very busy and have been fully booked. We assessed your vehicle as a transmission fault in some way. When we attempted to contact you for further information about the issues, and what we had found on our limited tests, we were unable to reach you. Upon your call to us, it is only at this time that you indicated that you knew exactly what the issue was. You left this important detail until after I had started discussing the possibility of further work. My price was not $4000.00 as stated, I advised you it could be a simple transmission service, or overhaul, and gave you the estimated pricing. We are glad you were able to have your car fixed at a workshop that wasn’t so busy. If you would like any clarification of the actual phone call we had, rather than you being angry and hanging up on us, we are more than happy to discuss it with you. If not, we would appreciate if any reviews you leave are based on the fact, not your emotion of the situation. I also note you were not charged in any way for your visit.

Great to meet you Isaac, and I’m glad we could provide a great service.

Thanks Marley, appreciate the kind words.

No problem at all Cassandra. Glad we could help out.

Thanks for the kind words Craig. Look forward to seeing you again in the future.

Thanks for the review Sue. Great to meet you, and look forward to seeing you next time. Thanks again, Mark.

Thanks for the 5 stars Jason. Glad we could help.

Thanks for the review Troy. I’m glad we could help out.

Thanks Edwina.

Thanks Peter.

Thanks for the 5-stars Justin. Glad we could help out at short notice. Hope the van’s running well now. Thanks again, Mark.

Hi Nadine, Very sorry to hear you didn’t have a good experience at Ultra Tune Hamilton. I do apologise, but I’ve only just seen this review. We are disappointed you didn’t voice your frustration to us in person, instead choosing to write a bad review, meaning we have no opportunity to fix the issue, or work out what sort of price was charged, to give us an opportunity to explain it to you. We also would like to point out that we do not complete any work on customer vehicles, without speaking to you first about pricing, so any price you were charged, would have been communicated with you, and approved by yourself. We would appreciate if you could get in contact with us, we are reasonable, but can’t help you if you choose to hide out on the Internet just giving a bad review. We also note that we don’t seem to have seen you for over one year, and that time you were charged a reasonable price of $220.00 for a basic service and safety inspection.

Thanks Bryn for the 5 stars. Always happy to help out.

Thanks for the 5-stars Stuart. It’s certainly appreciated. Cheers, Mark.

Thanks for the 5-stars Ian. Really appreciated. Always good to catch up and chat. Cheers, Mark.

Thanks John for the 5-stars. It’s certainly appreciated.

Thanks Pasquale. Appreciate the 5-stars. Thanks, Mark.

Tracy, we have no record of you here at all. If you were to provide more information, I could endeavour to understand why you gave us 2 stars. I also see you’ve given other places 1 star reviews, including Redcliffe Special School – that just seems inappropriate.

Thanks for the 5-stars Mike. Cheers, Mark.

Thank you for the 5 stars Judy. It’s certainly appreciated. Cheers, Mark.

Thanks Gareth. Appreciate the 5-stars.

Thanks for the 5-stars Khoi. Really appreciate it.

Thanks Kenny. Always good to catch up. Shame to see the Lancer go – looking forward to seeing what you get next.

Thanks George. Appreciate the 5-stars. Cheers, Mark.

Thanks for the 5-stars Ziah. Great to talk this morning. We’ll see you soon. Cheers, Mark.

Thanks Jordan. Appreciate the 5 stars. Cheers, Mark.

Appreciate the 5-stars review Ruth. Cheers, Mark.

Hi Nail. Appreciate the 5-stars. Look forward to seeing you next time. Cheers, Mark.

Thanks for the 5-stars Silvia. Cheers, Mark.

Thanks for the 5 stars Matt. Cheers, Mark.

Thanks Raquel for the 5-stars. I trust your Civic is going well. Any issues at all, just drop in. Cheers, Mark.