Kingsway Fitness World, Burnaby

Kingsway Fitness World, Burnaby, 5500 Kingsway, Burnaby, BC V5H 2G1, Canada

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Kingsway Fitness World, Burnaby 5500 Kingsway, Burnaby, BC V5H 2G1, Canada provides information on the address, phone number, and location as well as reviews from those who have visited at Kingsway Fitness World, Burnaby, 5500 Kingsway, Burnaby, BC V5H 2G1, Canada

Rating

4.3

★★★★★

301 reviews on Google

The total score of rating scale about Kingsway Fitness World, Burnaby, 5500 Kingsway, Burnaby, BC V5H 2G1, Canada is currently 4.3/5, this rating scale is based on real users on Google Map and online reviewers.

Kingsway Fitness World, Burnaby, 5500 Kingsway, Burnaby, BC V5H 2G1, Canada get a high or low rating depending on reviews from real users and they reflects the quality of the location.

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Place Types:

Address:

5500 Kingsway, Burnaby, BC V5H 2G1, Canada

Website:

https://fitnessworld.ca/

Phone number:

+16045584967

Image:

5500 Kingsway, Burnaby, BC V5H 2G1, Canada

Reviews:

Below you can find some outstanding rating from reviewers of Kingsway Fitness World, Burnaby, 5500 Kingsway, Burnaby, BC V5H 2G1, Canada

Yueh
Local Guide · 30 reviews

2 months ago

The membership fee is affordable comparing to other gyms. They provide a women-only training area which attracts to me. All the staff in the gym are friendly. Special thanks to my personal trainer Hailey! She is an inspiring, knowledgeable, and fun trainer. Hailey is good at explaining the instruction to help me easily to understand and make the training process interesting. She monitors our lifestyle, nutrition, and progress closely to adjust our program accordingly. Not only she is training our physical work out but also enhancing our mental health. I’ve been training with her for over three months, and she encourage me to believe in myself and build up my confidence. if you have any questions, she will respond you quickly even not in the work hours and she will give you more feedback above your expectations. You always can trust her! And the most thrilling thing to me is now I enjoy my workout and it become one of my favorite exercises.
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Emaly-Maaiye Skold
1 review

6 months ago

It’s a very welcoming environment and the staff is great. They make you feel very welcomed. I feel very secure working out here. JP is very welcoming and kind as well as the rest of the staff. They really strive to help you with your workout goals. Caroline is a great trainer I had when I first started out going to the gym and made me much more comfortable in the gym. I dont think I would be coming everyday without having such a great staff at the Kingsway location!!
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Joy Sun (mysidianrabbit)
6 reviews

3 months ago

I’ve been coming to Fitness World for a little over 2 months now! I wanted to start working out and become fit for a long time, but had issues committing and also: gym anxiety. TL;DR: Fantastic gym, even greater personal trainers! I decided to get a personal trainer to hold myself accountable. Hailey K. is a fantastic PT: she not only helps me with my workouts, but also guides my nutrition. She encourages me to push myself harder, and accommodates and understands my body’s limits. Furthermore, she’s available to answer my questions outside of PT hours via text message, which is incredible! I really appreciate her hard work, and her fun, positive energy. I’ve made progress in both my strength and my confidence by leaps and bounds since I started training with her (and committing to the gym!). As for the gym itself, it’s well-maintained and the staff are all very friendly. I’ve never had any issues with the equipment. I was also able to reach out to the staff for help on some of the machines. This gym is at a great location, with a supplement store right next door. It’s a walk away from both the mall, and transit (bus+train).
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Anna Kazimirchik (Ania)
5 reviews

a week ago

NEW
I love my gym! This place is very versatile and can accommodate person with any level of fitness. Has area designated just for women and large bright space for fitness classes. That was important for me. Two large sections with weights and space for stretching. Very clean, great working hours and helpful friendly stuff. Definitely would RECOMMEND for a friend.
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jessie huang
1 review

a month ago

Andrea and the rest of the staff are amazing and very welcoming at this location. I have signed up for numerous gym memberships (elsewhere) in the past, however, I had always struggled to reach my fitness goals as I had no clue about what I was doing at the gym. However, under Andrea’s guidance, I had not only been able to progress rapidly but feel more confident in a short span of time. She is extremely knowledgable about fitness and diet so she is an amazing person to reach out to for any fitness inquiries. It has been amazing experience training with her!
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Amanda Heredia
Local Guide · 51 reviews

4 months ago

It has been a great experience training with Fernando. He is an awesome trainer that pushes you to achieve your best. The gym is well equipped and the price is fair. The staff has been very nice accommodating my service dog during workouts.
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Umang Popli
5 reviews

9 months ago

I go to FitnessWorld at Kingsway location. I had 3 incidents where a trademill broke during the workout session. First one, the belt came off and I saved myself from falling off. In second situation, trademill got heated up and stopped instantly. Third time, the trademill started shaking like anything. I reported all the 3 incidents to Gym staff. They did not bother to get that fixed nor were compassionate towards it. I asked them to talk to Manager and they won’t share the manager’s number (understandable) and therefore requested them for a callback from the manager. Unfortunately haven’t received any correspondence from any staff of the Gym. The gym staff is not at all professional and do not care what there customers go through. They don’t even get the equipments serviced. In last 3 months in gym, I have seen atleast 6-7 equipments getting broke and till now none of them is fixed.
12Share
Blessame Metoda
1 review

5 months ago

To CYRIL I appreciate the amount of time you’ve spent meeting with me at the gym. This type of exercising is all new to me. Thank you for answering all of my questions and demonstrating all of the moves for me. My body is already starting to feel stronger for the since day one until now,..I highly recommend him as best trainer..🤗
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Kavi Wickramarachchi
1 review

5 months ago

I have been training with my trainer Cyril for about 4 months now and he is such an amazing trainer and very professional,knowledgeable, supportive and inspirational. Most importantly he always pushes me to go above and beyond my limits and also he keeps in touch with me to check whether I am on right track. I am glad to choose Cyril as my personal trainer and look forward to continue my fitness journey with him.Cyril is the best and I highly recommend him to anyone who needs guidance to achieve their fitness goals.
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Joel Valenzuela
2 reviews

2 months ago

AMAZING GYM, AMAZING WORKOUTS! The staff here is incredibly friendly and extremely qualified! Fernando know how to push you to the limit in the best way and professional manner with your possible workouts. You will not leave disappointed! Such a family vibe as soon as you walk in the doors – I highly recommend checking this gym out.
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Dylan Amundson
1 review

6 months ago

Great gym. Friendly and helpful staff. J.P is always friendly and goes out of his way to help and motivate people. Feryal and Sarah always make you feel welcome at the front desk and Janice is just the best! Highly recommended joining this gym…..if not why even bother going?
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john kominakis
2 reviews

6 months ago

I’ve been going to this gym for around 6 months and I’ve been enjoying it quite a lot so far. Since I’m 13 I’m not allowed to be by myself but at least I have my trainer Fernando who is here 7 days a week so I’m able to come to the gym every day. So far the training has been going well and I’m not planning on leaving anytime soon. There’s also lots of equipment.
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Parav Patel
1 review

a month ago

The gym is very budget friendly. Staff members are very friendly and always welcoming to hear your problems out. Special thanks goes out to this one of the best personal trainer Fernando. If you are looking for someone who can be a friendly trainer who can boost you to achieve your fitness goals, help you out with your nutrition plans and do continuos follow ups and get you a work out plan understanding your body properly then Fernando is the one you should get in touch for PT sessions. He not only provides you with workout plans but focuses on proper exercise positions so that you do not have any kind of injury post workout. Plus point of having him around is if you are having a bad day then he is the one who will ensure you leave the gym with a smiling face. He is flexible to help you out post gym hours too with your doubts and explains them in a very subtle easy to understand manner and always provides realistic approaches to your goals.
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Maddie L
1 review

2 months ago

I’ve been coming here for about 4 months now and I’ve never felt more comfortable in a gym! It’s a clean and tidy gym with a great environment and employees. I decided to try out personal training and Mary is fantastic!! I’m in the best shape I’ve ever been. She has great knowledge on nutrition, workouts, and incredible energy. Once you tell her your goals she’ll make sure you hit them and helps you strive for greatness. Fonzo, who I did my trial for personal training with, helped make such a great pairing and set me up with Mary! Their team is fantastic and makes the gym not so scary for beginners! 🙂
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Javiera Muñoz
3 reviews

2 months ago

I’m in love with this gym. Mary Liu is my personal trainer and she is amazing! I have never been consistent with the gym and now I’m going 3-4 times a week. If you are looking to get into fitness, I highly recommend her, the workouts are fun.
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Hoang Vu
2 reviews

2 weeks ago

NEW
Great Gym! It is clean, well stocked and maintained. The atmosphere is very inviting, the staff, managers take time to acknowledge their gym members and make them feel welcome. The gym has a variety of equipment, including free weights, squat racks and machines.
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Richard Tran
1 review

a week ago

NEW
Just started my membership at this gym not to long ago. Love the environment here. The front desk staff are always so kind and welcoming. Aileen has especially been a really big help in adapting to the gym.
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Jaz Rehal
Local Guide · 13 reviews

4 months ago

My trainer is Caroline, and she’s wonderful with great customer service skills. Although I was skeptic about their services in general, I was pleasantly surprised with the overall experience and the variety of equipments. The staff is extremely friendly and accommodating.
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alex marogi
1 review

4 months ago

I had Kat as my personal trainer and she opened my eyes to my health. Helped me with my prior injuries from my previous career. Just 2 months with her and my knee and back feel way better then before. Professional, expert in her field, I Highly recommend her!
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hana son
3 reviews

a month ago

I cannot say thank you enough to my awesome personal trainer, Hailey Kim ❤️. During the Covid time, I gained so much weight and no exercise for years.. and without her help, I would have stayed the same. Her knowledge and her passion towards being healthy helped me so much not only to lose weight but also being healthy. Because of her, I’ve got the courage to exercise,the healthy lifestyle and most importantly how to enjoy the workout!!!!! I am amazed how my body has been changed just by listening to HER. I had another personal trainer 5 years ago from different gym (not Fitness World) before I met Hailey. Not trying to compare, but I know for the fact that what I learned this time and before there are huge differences. She knows how to motivate ppl and that is super important especially if you are new to this. If you ever need a personal trainer, you should look for Hailey Kim. She is just amazing. Thank you so much Fitness World and Hailey ❤️
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Alexander Stanley
Local Guide · 9 reviews

a month ago

Great gym with lots of equipment and helpful staff! I was a member for 8 months and trained with Caroline. I lost 18 pounds with her help. She is amazing!
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Gail McPhee
1 review

a week ago

NEW
Good gym & has everything you need. Staff takes pride in their place of work; especially Darcelle, who consistently goes above and beyond to assist members. Thanks for all you do!
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Barbaros
Local Guide · 27 reviews

2 months ago

Although the facility may be a little aged (with quite a history), the friendly team/staff at Fitness World – Kingsway makes it a fantastic place to train! From the front desk to the trainers, everyone is full of smiles with a genuine eagerness to help — magically every day!
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Bridilla Luiza
1 review

2 months ago

Caroline from Fitness World – Kingsway is an excellent professional. I did the 12 weeks of follow-up and was able to learn a lot. A professional attentive to details and super attentive with the doubts and complaints that you may have. I couldn’t have been happier with the person I chose.
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Tatiana Benoit
1 review

5 months ago

I’ve been training for just over 2 weeks now with my trainer Cyril and have nothing but good things to say! He’s willing to take the extra step in making sure you reach your fitness goals as he is encouraging and is a very knowledgeable personal trainer!
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Mitch’s Kitchen
1 review

a year ago

The facility is very well maintained. The staff are very friendly. But the one that’s standout the most is my trainer Cyril, I’ve lost 35 lbs ever since I started. He helped me to become better version of myself. Now, I am more confident than ever.
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y j
8 reviews

2 months ago

this gym is great I think it could use some renovation or new equipment but the staff are friendly and they have a great selection for anybody to enjoy. overall I am satisfied!
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Brooklyn Smith
1 review

a week ago

NEW
Amazing staff super friendly. Jason and Justin helped me out with the any questions and concerns. Great customer service and an exceptional workout environment
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Tj H
3 reviews

a month ago

Good place but one caucasian guy at the front desk has mocking smile and saying rude jokes. Super annoying.. everytime we check in we have to go through this ridiculous experiences. I suggest that he needs to be educated general basic manners and service for customers.
3Share
Lakshay Gulabani
4 reviews

2 months ago

Amazing crew! I had lost my airpods in the gym. Javi from the crew went out of the way to find it for me. Super happy with the gym! Cheers!
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Justin Turner
2 reviews

a month ago

Good clean gym friendly staff. Just not enough room for everyone at some times. Most gyms are like that now it seems.
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Chelsea Lacey
1 review

a week ago

NEW
Love this gym, they have friendly and knowledgeable staff, equipment is always clean and put away properly.
1Share
Galina N
2 reviews

a week ago

NEW
Affordable, clean, versatile gym. Great trainers – thank you Kat ,☺️💯 Friendly and very helpful staff, thank you Danila!
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Sarah Anna De Francesco
3 reviews

a week ago

NEW
Fitness World Kingsway is the best! The staff and managment are so helpful. The gym also has pretty cool equipment.
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sandeep singh
Local Guide · 76 reviews

a month ago

This review is for Danila..! The happiest front staff member..!!🙌 All you need is that postive energy from the gym staff when you enter or exit the gym.
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Danila Mourygin
1 review

a week ago

NEW
Great gym, friendly atmosphere I would definitely suggest it for people looking for a new gym!!
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Mykyta Kondratiev
9 reviews

a week ago

NEW
The gym is ok, but not enough equipment for amount of people visiting it, so often you need to wait in line for 5-10min for the machine or barbel.
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Vrushabh Gore
Local Guide · 15 reviews

6 months ago

I have been training with Kieran for 3 months and simply one of the best trainers, this person checks up on you keeps you on track and helps you achieve your goals period. Although I am not a very motivated person. But over the last 3 months I see great strength improvement and just feel better about myself! Amazing place!
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Jasmine Kia
1 review

7 months ago

The staff are always nice and helpful; the gym is pretty clean and is a safe place for everyone. I’ve been training with Hailey for a few months and she’s amazing! She’s a very professional coach and an inspirational person. Would 100% recommend her to all of my friends!
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Ralph Tapon
1 review

a week ago

NEW
Amazing staff and management, this gyms dope. Chelsea at the front desk is great
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Daniela Reyes
3 reviews

2 weeks ago

NEW
Good gym, sometimes too busy but has everything you need. Thank for the experience 😊
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Desiree Lister
4 reviews

7 months ago

I called in to ask if they had a trial because I just came back from Toronto & I’m looking for a suitable gym for myself and others. The lady who answered the phone was so unprofessional, had a huge attitude with me and acted like I was trying to get a free trial and didn’t want to have to pay for a membership or something. Gyms have trial periods so people can make up there mind if they would like to use a gym and if it’s suitable to their needs… It’s actually embarrassing that I had that experience and I would’ve brought business of at least 3 or 4 others and now I’m not even interested in stepping foot in that gym. I hope you all review the calls of your employees at the front desk. People will always remember how you treat them and it’s not a good look for your gym. I never write bad reviews for anything, but I’ve never been spoken to so disrespectfully by someone representing a business.
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chelsea reyes
1 review

2 weeks ago

NEW
Love this gym!! The people are beyond nice and truly amazing!! (Shout out to Mary🤭🤭)
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armando rodriguez
1 review

2 weeks ago

NEW
Great gym overall, friendly staff, air conditioning, free parking, very affordable memberships
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Philip Chung
1 review

6 months ago

Washroom/Urinal aren’t sanitized frequently enough. Almost injured myself on faulty treadmills when the track slips. Out of place tanning booths that could have went towards repairs/facility maintenance or new machines. Conveniently located next to Popeyes though and did not reinstate bookings when it was recommended gyms should. Staff may not care about the customers but the manager does as she called about my concerns.
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Sumon SM
5 reviews

8 months ago

I like Fitness World. The gym has everything I need. The staff are friendly and helpful. Workout areas and the bathrooms are clean. I like the vibe, it’s hard to explain; I guess I like being there. But they could use some extra space. Special mention for my trainer Hailey Kim. She is very knowledgeable, friendly, and knows how to motivate. I tried other trainers before at different gyms, but did not click with them. Glad that I got her as my trainer. With her help I am making steady progress towards my goal. Most importantly, she makes workout fun. She also keeps in touch throughout the week. This is huge for me. I didn’t have this level of communication with my previous trainers. I can ask her anything at any time and she’s always very responsive; goes above and beyond every time. She’s always checking in on my exercise and nutrition routines. She’s the best trainer by far, in my experience.
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Aroha Sabherwal
9 reviews

6 months ago

There aren’t enough words to describe how thankful I am for having Kieran as my personal trainer. I only went to the gym for group fitness classes because working out on my own was intimidating. From my very first session, Kieran thoroughly explained exercises we would be doing as well as the importance of nutrition to achieve my fitness goals. Kieran has made me a workout and nutrition plan that works for my dietary restrictions and needs and I’ve already seen incredible results. Kieran has been extremely supportive and encouraging and has truly changed my life. For the first time in my life, I look forward to going to the gym. I’m so grateful to have you by my side on this journey. THANK YOU!!!!!
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Aaron
2 reviews

5 days ago

NEW
Very nice staff and and space is clean and roomy. Good place for a work out if you are around the area!
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Dhwanil Thakkar
1 review

6 months ago

TLDR: lost 85+ pounds ,amazing Gym, amazing people, checkout HIIT Classes Going into fitness world last august, I was 300lbs. I had made a choice to give working out another try, I picked them coz they were near my home. I walk in the gym looks fine and I sign up. Kieran Kelly happened to be the trainer who did my first meeting with me that included talking about my goals and nutrition and what I want. He gave me advice on counting calories and it was all perfect (I know because I googled it, I have had fitness trainers always say whatever they need to make money). Kieran was amazing, very motivating and relaxed, he helped me understand what I should be doing and how to progress. Another Person I was glad to meet was Tanya. She used to take a HIIT classes every Wednesday, I hardly could do 1/3rd of it. But she always used to try to get a little bit out me and eventually one day I was able to do a full 30 min Class and soon 2 classes back to back. The people were really welcoming , Kieran would keep checking on me every now and then, pushing me and motivating me. Suddenly it was not That hard to go to gym, everybody became familiar and I started looking forward to it. Today I have lost more than 85+ Pounds with the help of these people and they are just amazing.
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I Di
1 review

6 months ago

The manager Janice is amazing, super helpful and is always willing to answer all of my fitness related questions. Mary, Jason, And Julian and the whole team have been amazing. This gym has the best enviroment. There is no judgement in this gym. This is hands down the best fitness centre I have been to, I have worked out at many different gyms accross BC and in the states and this one really stands out because of the emloyees and environment. Everyone is so happy and we are greeted with smiles.
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Monica Sanchez
1 review

a week ago

NEW
Is the best gym ever in all canada. The people in reception is very good and friendly.
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Amit Sachdeva
5 reviews

5 months ago

I have done training with Keiran for 4 months continously, and I have seen lot of growth in my body for muscle mass to fat loss. He is very good, and responsive trainer who is always ready to help..
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jack yip
2 reviews

a week ago

NEW
I had problems with my app today and Aileen helped me solve the problem quickly so I could get back to my workout. Thanks to her I wasnt late for my plans afterwards.
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Marco Gouveia
2 reviews

6 days ago

NEW
Good facility, price, and trainers. If you’re looking for personal training Cyril is your guy.
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Diego Cardona
2 reviews

a year ago

Great Gym. I am 100% the parking lot is always full because non-clients park there, but that just comes to show how incredibly positive and friendly the team is. I had never taken personal training until I signed up at fitness world Kingsway. Jodie has been with me since day one and boy is she the best personal trainer. She is definitely the best personal trainer in this location. I used to not be able to do a single push-up, now I ca do 30 or 40 in a row, no problem
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Kavi Ramgoolam
2 reviews

3 months ago

So much support and wonderful trainers like Andrea Xie. I feel more hopeful to fix my health and become this best me with her expertise and positive attitude.
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Judy Ban
1 review

a year ago

I’ve had an excellent experience training with Kat here, I can say she’s one of the best trainers I’ve worked with so far! She really takes the time to get to know you and your body. My favorite aspect about working with Kat is that she tailors the program not only to my goals, but also in consideration of my physical weaknesses and my abilities. For example, we worked on improving my squat form because she noticed one of my legs have tighter tendons than the other. My form was better after day one! Kat is funny, energetic and above all super motivating! She has my absolute recommendation!
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Noemi Belleza
1 review

a year ago

I have been training with Cyril for almost a year now and it has been a great journey . He is very professional , an excellent trainer , very patient and definitely know his craft and always on top of everything. Cyril always have my back and he always make sure I get a good workout at the same time he makes it enjoyable. He is not just an excellent trainer but he also make sure I stay motivated and make sure I stay on track. I was a newbie with personal training when I started training with Cyril and a bit apprehensive and scared of lifting weights but now thanks to Cyril guidance I have gained body strength and more confident working out. Cyril is the best and highly recommended 100%
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Harsangeet Singh
2 reviews

a year ago

Great environment, friendly staff, would 100% recommend this gym to everyone. I’ve been training with Fernando for a while now and he always keeps me on track. Whether it’s training or nutrition, he always pushes me to my highest potential. Even the most basic exercises would seem tough to me, but looking at how far I’ve come with the training makes me more excited for gym sessions. Fernando keeps me motivated at all times, he takes his time explaining the form of the exercises and keeps the workouts interesting by switching them up once every while. I am becoming more comfortable and confident with my body shape and strength, and I thank him for that!
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Abhishek Pawar
Local Guide · 38 reviews

a year ago

Been training with Cyril for over a year now. Lost 25 pounds and concentrating on developing my core. He’s an excellent trainer and works really hard to find an exercise that suits your body and flexibility. He continuously updated the routine which never makes gym boring. Will always motivate you and pushes you to be at your best! Great experience!
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Amanda Wong
Local Guide · 2 reviews

a year ago

I completed a few training sessions with Jodie and believe she is an amazing trainer. She is kind, patient and extremely knowledgeable. I can say that Jodie genuinely cares about her clients as she was able to carefully listen/answer my questions even after each session had been completed. I learned a lot from Jodie – she taught me how to do each exercise correctly with form, helped me come up with workout plans and gave me a lot of informative tips. She definitely helped push me out of my shell and I feel more confident in myself when it comes to heavier lifting now. I really enjoyed my sessions with her and definitely plan to take more with her in the future!
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Mariel
1 review

a year ago

Awesome gym! I’ve been training with Jodie for a few weeks now and she’s always been patient with me and pushes you enough for a great workout! 😉 Absolutely lovely staff! Friendly and easy to talk to if there’s any issues that come up and i think that’s what makes this gym great 👌🙂
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Wendy Zheng
2 reviews

2 weeks ago

NEW
Amazing place!! People here are fantastic and great to talk to! Always excited to see them (Shoutout to mary!😘)
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Caroline Declercq
5 reviews

10 months ago

Was a member of Fitness World Burnaby location for only over a month and not a stranger to gym environments, I have to admit that I am not overall happy with the experience. I tried to get in touch with the manager regarding an incident (apparently having a phone call with your family is not tolerated by some people inside the gym, though it is a gym and loud music or dropped weights are expected ) with one of the member and never got a returning phone call, after calling many times, and leaving a message, to explain the situation and how ridiculous it was. I am not looking for a refund, just some customer service care, but apparently, this is not how it works at this gym. Not impressed at all, I have to say, and pretty bitter about it. I am switching locations, so hopefully the one downtown is better.. Fingers crossed.
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Ciaran Oconnor
1 review

a year ago

I became a member of this gym 3 months ago and its the most welcoming gym I’ve ever been in!! All the staff knows my name and greets me each time I arrive! I bought personal training in the gym, my trainer is Kieran and he has helped me reach my main fitness goal of putting on some muscle mass! I thought I knew a lot before going into the gym but Kieran has made my training become a different level! I highly recommend this gym!!
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Ivy Archer
1 review

7 months ago

I’ve been working out with my trainer, Andrea Xie for abt 2 months now, and the experience has been incredible. Andrea is extremely patient, positive and supportive in my fitness journey. Working out with her has helped both my mental and physical health, and healed my relationship with food. After struggling with diets, food restrictions, excess/harmful exercising, Andrea has helped me fixed my metabolism and gain strength. I am now eating twice as much as before, but still loosing fat (+ building muscle)! I am strongest I’ve ever been (and still getting stronger each day), and I feel the best I’ve ever felt. Thank you! update: since the gym closed down, my trainer (Andrea Xie) has helped me continue to reach/achieve my fitness goals. We have online sessions which have been equally engaging (and difficult!). I have made progress in both strength and nutrition during this time, and the online platform has been easy to use as well!
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Marcus
Local Guide · 308 reviews

a year ago

*Update Jan 5 2021* Got a call from Ben – seems he replied to my email but I did not receive it. We chatted a bit more and he was able to help with my membership inquiry. *Previous review posted Dec 2020* Does anyone work here ?? I sent email about my membership no replies . I call in and finally get ahold of someone , I’m told I need to come into sign some paperwork. I come in and there’s noone at the front desk , waited 30 mins and no staff were around . Sign says they’re cleaning . Walked around to try and find staff cleaning and there’s noone around . So either your staff dipped or they’re working out and not wearing a uniform.
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Response from the owner a year ago
Glad we were able to connect and assist with your inquiry Marcus. All the best, Ben J. General Manager
Sara Cardona
3 reviews

6 months ago

I usually come to the gym first thing in the morning and I just love it specially when Darcelle is there- everything is always clean and tidy ! I really appreciate her !
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Fernanda
18 reviews

a month ago

This location is amazing, everyone in the staff are so friendly specially: Anastasia, Alfonso and Michelle, they always answer your questions and provide you with great information Thanks guys! Keep going!
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Nikita Donachie
2 reviews

2 months ago

Great gym for a low price, recommend coming in for a visit. Staff are very friendly:)
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Samer Hamdi
Local Guide · 127 reviews

5 months ago

The worst gym you can ever be. There is no customer service to talk with. The staff is very unprofessional and cannot resolve any issues. Pat abit more but have decent place is way better. This place is filthy.
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Matt van Dinther
Local Guide · 30 reviews

a year ago

Great gym, great people. Been going for 3 weeks and half the staff know my name. Kieran is a wicked trainer and will make sure you can’t walk the next day. Matt the assistant manager is a chill dude that remembers people instantly. Ben the general manager also super chill and takes the time with anyone who asks. Gym just got a refit, looks great. New equipment, and lots of it. Most gym goers are masked up which is required in certain areas but most just use all the time. Lots of cleaning supplies around. Don’t believe all the negative reviews about payment – there was commotion around when Steve Nash was liquidated, give it a shot yourself and make your own opinion.
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Response from the owner a year ago
Hi Matt, Thank you for the amazing review of our club and our team! We love having you here and truly appreciate the kind words. Best of luck with your fitness goals in 2021! See you around the club. Ben J. General Manager
Bitch Fuck Off
1 review

5 months ago

I wanted to cancel my membership last November since I haven’t attended the gym after I paid for a membership and did not have time to go as my schedule got busy. I kept getting charged for 4 months. They said they would put it on hold since a manager wasn’t present to authorize my membership cancellation and made me wait for more than 20 minutes just to not get the help that I deserved. This gym location was where Steve nash fitness used to be and I can tell you, they are all the same when it comes to gym cancellations. I recently got an email saying “your account has an overdue balance of $99.01”. I was shocked as I thought it was already cancelled since I talked to a manager for a cancellation last November 5,2021 and even made an appointment to cancel my membership. I am not going to pay for something that I did not gain anything from. Think twice before signing up for a membership. My friend just told me she is having the same issue.
1Share
manpreet kaur
8 reviews

9 months ago

I have been training with Cyril since 5 months now.He is an excellent trainer.Honestly I am not the one who is big fan of gym and exercise and I was not even sure that I could make that far but I did it only because that I have an amazing trainer who always keep me on track . He is flexible ,versatile and professional .
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Navjot Nijjar
5 reviews

a year ago

I do Pt sessions with Jodie, and she is amazing. I’ve gone through a few different trainers within the last year and Jodie is my favourite. She really takes her time explaining and teaching you the proper techniques/forms of all the exercises. Jodie is patient, motivating and makes exercising a lot of fun! I really enjoy my sessions with her. Before I started training with Jodie, I had very weak wrists, upper back/neck pain, and no upper body strength. Jodie taught me strengthening exercises for my wrists. I have no more pain and I can also do proper push ups which I never thought I could do before. I am loving my progress, I have become so strong with lifting heavy weights, which alleviated my pain. I feel more confident at the gym while working out. Keep up the great work Jodie you are appreciated.
2Share
Mary Liu
2 reviews

3 months ago

Caroline was my trainer for the last 2 months and she has helped me tremendously with consistency and keeping me accountable .
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Megan Almeida
4 reviews

a year ago

I’ve been training with Jodie for the past six months and she has been absolutely incredible! She goes above & beyond for her clients and always has our best interests at heart. She is extremely knowledgeable and continues to educate herself to better her training abilities. I have nothing but fantastic things to say about my experience with her at the Fitness World Kingsway location!
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Tamara Nee
1 review

a year ago

If you’re looking for a dedicated and attentive personal trainer, you NEED to find and work with Fernando Guimaraes! I’ve had a few different personal trainers over the years, but no one really has been as caring or motivating as he is. He always makes working out really fun! I was honestly scared to have another personal trainer based off of previous bad experiences leading to a knee injury, however, I took a leap of faith when I had a chance to do a session with Fernando. He really helped me improve my mobility and strengthen my knee. I’m almost back to 100% and it’s all because of him! I’ve had more progress with him than any previous trainers that I worked with before. Whether you’re a beginner or someone that already has some experience with working out, I HIGHLY RECOMMEND him to anyone looking to further their fitness goals.
3Share
Pat John
1 review

a year ago

This Gym is fantastic, staff are so friendly! Gym is always clean! Kieran is a fantastic trainer in this gym! I recommend him to any new member who is wanting to start their fitness journey and is wanting to reach there maximum potential!
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Samantha Tan
2 reviews

a year ago

I was training with Jodie and it had been such a rewarding and fulfilling experience! She goes through each workout and explains it which helps a lot to understand how to do it right. I saw improvement on strength after the sessions. I had so many questions and she always answered it with details and patience. She shares what she knows and makes the effort to send the info that explains more about it. You can feel her passion and she does what she can for us to be able to use these knowledge for a long time. She makes me look forward to each training sessions! Thank you Jodie! 😀
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Tami Hassett
4 reviews

a year ago

I have a back injury that assisted in some weight gain over the last couple years so I decided to get a trainer to get me back moving and ensure I didn’t aggravate my injury further. I trained with Matt and we had amazing results! I lost almost 10% bf and 25lbs in my first 7 weeks with him and i was not killing myself! Since I have lost another 10 lbs. Matt is a nutrition specialist so he gave me education and made me a diet plan that was macro based which made it easy to be consistent and assist in my results. He also gave me the tools to make my routine a habit. I highly recommend you work Matt if you are looking an amazing trainer that can teach you how to make fitness a lifestyle not just a fix! PS – they have upgraded a lot of their equipment and have been doing reno’s on this location so it’s just getting better! And the new management makes for a great upgrade!! It’s more caring based than numbers like it was in the past! Big progress for sure!
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Janani Ravikularam
2 reviews

a year ago

I’ve been training with Raf Malcolm for a few months now and he’s a fantastic personal trainer! This is my first experience with a PT, and Raf has been conscientious, super knowledgeable, and I see him go above and beyond for all his clients. In addition to his skills as a trainer, Raf is also kind, approachable, and flexible. While staying on track with my goals, he’s always mindful of my schedule and other commitments. His approach shows that he clearly cares about his clients’ goals and wants to support them as fully as possible. With Raf’s extensive experience working with folks at all levels, and his caring approach, I would recommend him to anyone. 🙂
2Share
Dustin Sorenson
1 review

a year ago

I’ve had Cyril as a personal trainer for a while and he’s been great. Always on top of keeping my workouts laid out for the week, and asks if I’ve got any questions for him at the end of every session. He hypes me up during harder workouts and is always ready for the assist.
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Thamiris Borges
2 reviews

a year ago

When I first came to Fitness World I wasn’t sure about hiring a personal trainer, but I met Fernando and he changed my mind quickly and I can say that was one of the best decisions I could’ve made. Fernando is very knowledgeable and make every session very fun and enjoyable. I highly recommend him.
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Reena Grewal
2 reviews

a year ago

Excellent gym! Very clean and well maintained equipment! Recently started weekly pt sessions with trainer Jodie Lee. She is very professional and knowledgeable! Am seeing great results so far! Would highly recommend her and this gym!
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Alexa Hayes
1 review

a year ago

I’ve been working out with Jodie for a few months now, and can say that she’s an amazing personal trainer. I started out as a complete beginner, but I’m feeling more confident with the workouts and am getting stronger thanks to her. She’s the best 🙂
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Parmis Atashzay
3 reviews

a year ago

I can honestly say I love this gym and everyone who works there. I’ve had Kieran as my personal trainer for a while and I have seen such improvements starting from only a few weeks training with him. He listens to your needs and pushes your limits until you get the results you have always wanted. I totally recommend this gym and Kieran to anyone who is trying to achieve their goals.
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Kranthi K
4 reviews

a year ago

I was signed up for the gym in the month of April 2021. On June 1, I was debited an amount of 52 CAD from my bank account towards fitness world. I immediately visited the fitness world gym and asked them to refund the amount as I do not want to continue going to gym. They denied my request initially. I then pleased them to refund. They then asked me to fill a form and provide the details for refund request. Why would any one pay towards annual fee when they are not willing to continue going to their gym. The staff always lied to me that their manager is not around. I requested them to have their manager called me. But the manager never called me. They r just sucking up money from people like me. Absolutely pathetic service and no respect towards customers. They are all lying that their manager is not around. Please do not ever sign up with them. Tc
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Donal Kiely
2 reviews

a year ago

Great gym. Excellent state of the art facilities. Kieran is an exceptional PT, he helped me in so many ways. He has built my confidence by showing me the importance of looking after my body and improving my physique. I used to be scared to take my top off at the beach, but now, with Kieran’s help and guidance, I have overcome my insecurities and am making serious gains. 10/10 would recommend.
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Patrick
5 reviews

8 months ago

Used to be one of my favourite gyms to go to! but now: Gym smells like onions, rooms have terrible ventilation. machines are poorly maintained and it closes at 10pm on weekdays and earlier on fridays and weekends. bathrooms are are also notably gross. bery definitoon of “you get what you pay for.”
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Sam Well
4 reviews

a year ago

I have Fernando Guimaraes as my personal trainer for many months now and I can say that he is one of the best I’ve worked out with so far. He is very communicative, energetic e definitely knows what he is doing. His advice is spot on and personalized. I’m very happy with my body and Fernando is big part of this achievement. Thank you!
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Can Eris
Local Guide · 16 reviews

8 months ago

I mostly review gyms based on the management and the members *Management doing an OK job, many areas to improve, most of the weight machines in operation which is a good sign. *Brand new tanning machines is the worst improvement can be ever done. Takes a massive space in an already croweded gym with many members and personal trainers. Cause of skin cancer. *Front desk always positive and welcoming. Literally best part of this branch. *Cleaner lady checking/refilling all the hand sanitizers and paper towels frequently.- I appreciate for the hard work <3 *Most of the members have no gym etiquette, they don’t put the weights back their place-the worst branch I have seen so far. Sometimes teenager groups workout with people of 7. Somebody needs to tell them it’s really possible to workout individually. We don’t hangout anymore like our ancesters did-early humans I mean *There is always an annoying static noise coming from the speakers which I don’t know if it’s a white noise trying to make agressive weight slammers to “chill bro” state *To add, weight racks have no tags-machines too, so it makes the situation more chaotic.-Since you charged me $52.49 for yearly maintenance fee can you please put those bloody stickers and help us to organize. thankyew
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Marc Perrot
Local Guide · 55 reviews

5 months ago

First workout at the Burnaby location. Young crowd, pretty busy, I hit it at 4:30-5:00pm, still not as busy as Kits location for same time.
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Christine Delaney
1 review

a year ago

This gym offers a professional and extreamly friendly atmosphere. Ever since I started with my PT Kieran Kelly I have been seeing serious results! He has a great outlook on a programme and has helped me so much words can not describe how much confidence he has given me in my own body. Great gym👏
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Samim Paiwandzada
1 review

6 months ago

Zaria was very nice over the phone when asking about memberships and how they work. She made it very easy to understand how to apply.
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karen de francesco
4 reviews

a year ago

I have been a member for almost 30 years and after Covid I was feeling pretty low. That’s until I decided to get a personal trainer and I met Kieran Kelly. He is such an amazing trainer. He is 100% supportive and inspirational. Not only has my health improved but my mental health as well. He has made me look at my relationship to my health, fitness, and nutrition in a positive way that is literally changing me life. I recommend to anybody wanting to embark on a new fitness journey to request this young man. Thank you Kieran for all that you have done for me. I look forward to continuing this fitness journey with you.
7Share
Nick F
2 reviews

a year ago

I recently came to Fitness World for some personal training and I met Fernando there and we’ve completed 3 sessions together. Fernando is kind, caring, and really went the extra mile to put together a plan that was best suited to my needs and goals. Fernando spent a lot of time with me to improve my form and has given me the tools to make me feel good about my body. I am excited to continue my fitness journey with Fernando and highly recommend him to anyone who comes to fitness world.
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Michelle Weisbom
22 reviews

a year ago

I was hesitant about signing up for a membership at Fitness World considering the negative publicity of the former chain. The manager Ben was very straightforward with the different membership options and we agreed on one to best suit my needs. I have frequented some of the various locations in the city but Kingsway gives me the best vibes. The staff make you feel very welcome and know practically everyone on a first name basis. They’ve gone out of their way to make the gym feel like a home, all the while making members feel safe during these unfortunate times. The staff are on the ball with everything, whether it be updating signage or topping off cleaning supplies. Adding to the awesome service, they are improving the aesthetics of the location and are receiving upgrades. “Teamwork makes the dream work” seems to be their catch phrase and it’s definitely working for them. Thanks guys for doing what you do!
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Response from the owner a year ago
Hi Michelle, Thank you for your review! Great to hear that you feel welcome and safe at our club and that you are pleased with all the recent upgrades. I will be sure to pass your feedback along to the staff as well. See you around the club! Ben J. General Manager
Javi Rodriguez
1 review

2 weeks ago

NEW
Grate energy in this club. Can always count on Kingsway fitness world for a solid workout check it out for your self
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Raheem East
8 reviews

a year ago

Was a great experience being here for the first time. Great gym , very clean , friendly employees and excellent equipment. Fernando was a great when he gave me my first training. The man really knows his stuff 👌🏽
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Homayon Azizi
1 review

a year ago

It Was a great experience join this gym . Great gym , very clean , friendly employees and excellent equipment. I have ben training with Kathryn Lepage for two months now . She got me in pretty good shape and what I was looking for .She is Very patient , professional and so friendly If you’re looking for a personal trainer, I recommend her 100% . Thank you
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Brian Alves
6 reviews

a year ago

After not working out for nearly 2 years I found myself to be out of shape. Eager to make a comeback I decided to take things slow and hire a professional to ease me back into it. After visiting fitness world I met Fernando. Not only did I feel like he was very well versed, but was patient with me through out the whole process. With a couple long term I juries, Fernando was able to find out a workout regime that works for me. 6 months later and 20 pounds lighter I owe a lot of my the success to him. I wouldn’t be able to have achieved this goal with out him. Whether you’re looking to workout for the first time or to get back into it. I can’t recommend this man enough.
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Anthony Guarino
Local Guide · 464 reviews

a year ago

Visited this gym for two months while temporarily living in Burnaby. The gym floor is big and spacious, so spacing can easily be maintained. Washrooms and change rooms are in need of updating, but nonetheless, a decent gym and worth the price. Cancelling my membership was also no issues.
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camille dupont
6 reviews

a year ago

Just finished my 6 week PT program with Jodie, and she is just the absolute best! A pleasure to be around. She’s patient, motivating and extremely informative. If you’re looking for a personal trainer, I recommend her 100%. (:
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Sanket Redekar
4 reviews

a year ago

Fitness World is a great gym to workout. It is well equipped and is huge. Shout-out to trainer Kieran Kelly, I been training with him and it’s been amazing working out with him. He is professional and covers the basics well.
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Janna Crockett
3 reviews

a year ago

I just had a wonderful experience with Darcella (I hope I spelled this correctly). I have memberships to 2 gyms and she is the first person I’ve seen who has taken the time to go around the gym and remind people to wear their mask properly. It made me feel safe and I thought Darcella handled herself very professionally during the encounters despite one member challenging her. I spoke with her after my workout and thanked her for going through the gym and ensuring our safety. It was great to hear that she does what she does in order to protect the members, staff and herself and it was upsetting to hear she gets a lot of pushback from some members who feel that the rules don’t apply to them. Fitness world is lucky to have an employee like Darcella! Keep it up 🙂
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Cheng Ying Wu
4 reviews

a year ago

This is the review for trainer Kat LePage. I initially signed up for PT because I have hip mobility issue which hinders my ability to perform heavy squad and deadlift. I was hoping to have a trainer specializes in functional training to improve my form, and ultimately, my lifts while prevent injury. Working with Kat, I could tell she knows her stuff well, and even better at applying her knowledge in training the movement. Mostly I would say I’m a fairly seasoned weight lifter, but with Kat, it is like breaking the old and bad habits in order to rebuild a better safer foundation. Sure the self-esteem can be crushed from time to time, but I can definitely feel my hip has loosen up and my movement is more fluidic without causing any pain in my lifts. As a person, Kat is passionate toward his role as a PT. She’s very patient with me at time of struggling. She also puts her client’s safety as her priority and did not force a movement if the movement itself is causing discomfort/pain. She’s also pretty funny person to talk to so the time I suffered while she’s watching didn’t feel too bad. I highly recommend working with Kat if anyone wants to improve their forms in lifting, which, to me, is more important in long run. I know I will incorporate her teaching into my own training in the future. Be sure to communicate your need with Kat properly throughout all the sessions so she can adjust the program accordingly. 10/10 will definitely sign up with her again.
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B W
14 reviews

10 months ago

My first day here.. I came in at opening and the place is total chaos. Weights everywhere, complete mess. There’s also a loud buzzing noise coming from the speakers in place of music for the past 40 minutes. I’ve been trying to find a staff member but no one is here? I don’t think there is any staff here or else I assume they would be hearing the buzzing noise and turn off the speakers Very bad first experience… Hoping it is better in the days to follow since the location is convenient but I can’t imagine keeping a member ship here with the club in this state.
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Ramon Nakiri
1 review

a year ago

I’ve been training with Fernando for the past 3 months and he has been awesome during my fitness journey. I’ve seen incredible results so far and it’s only the beginning. I can’t wait for our next session , keep up the great work Fernando.
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Tyler Leonzio
Local Guide · 7 reviews

a year ago

It’s a decent gym, but I’m giving it only 1 star for the following reasons: 1) I went in to cancel my membership over a month ago and signed the paper work. I am still being charged cause they don’t have that cancellation on file, so I will be charged for another month even after trying to cancel in mid April. 2) when I was going, I would go during the week and get in at opening. It was a regular occurrence for at least once a week that they: opened 10-15 minutes late (not a big deal but at least have accurate hours) or not show up at all to open in the morning.
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Roger Amour
Local Guide · 30 reviews

3 months ago

Nice place, very spread out.great trainers. Small but very good equipment.
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Jason Liang
2 reviews

a week ago

NEW
staff is amazing. they are so friendly and nice

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Recent comments:

5 COMMENTS

  1. Ana Barros ★★★★★

    I need to leave a review and ask a few things about Kingsway Fitness World, Burnaby, what should I do?

    • James Morris (Admin) ★★★★★

      Thank you for contacting us about Kingsway Fitness World, Burnaby. We have received your request.! Please wait a moment so that the operator of Kingsway Fitness World, Burnaby will call you with the number you provided and give you contact information.!

  2. Mike Manning ★★★★★

    Please give me the phone number to contact directly to Kingsway Fitness World, Burnaby !

    • James Morris (Admin) ★★★★★

      Thank you for contacting us about Kingsway Fitness World, Burnaby. I received your request.! Please wait a few minutes for the operator of Kingsway Fitness World, Burnaby to call back your phone number you provided and give you the correct one to contact.!

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Anna Bailey is a blogger , I have a pasion for writing and my blogs help viewers find the right way to the destinaion. I have experienced travel and I destine to share prestige places, products ,food to people