Brisbane Auto Group

Brett made buying my Honda CRV very enjoyable, stress free & easy. He is relaxed, very personable & knowledgeable about his cars & offered me a great customer experience. Keep up the good work Brett!

Super friendly team at Brisbane Auto Group! Justin helped me find my new car without any pressure and was happy to answer any questions that I had. Made the whole process simple and easy and took away the stress of getting a new car. As a female buyer, he made me feel super comfortable through the whole process, giving me respect and great service just like he would with any other customer. No ‘mansplaining’ or being made to feel unimportant. Worth doing business with these guys for that reason alone! Added bonus that all cars are undercover and you can go inspect rain, hail or shine! Plus you can comfortably test drive without going out on super busy roads.

Just bought 2 cars from Brisbane Auto Group. Haven’t bought a car for over 10 years (and now we were buying 2!) so was a little uncertain of the process. I shouldn’t have worried at all, thanks to Justin. He made the process so easy and guided me and my husband the whole way through. John helped us get finance as our bank was dragging out the process (they approved us 4 days after John had secured us our purchase). I would highly recommend Justin Goode to anyone looking at buying a car, go and speak to him! Our new cars are beautiful.

Process was smooth and Justin was great; he answered all our questions to the best of his abilities. John was also very helpful in securing our loan and working through all the paperwork needed. Got our dream car in days from the time we stepped in. 10/10 would go back for our next car.

Thankyou James best experience and help buying a car. Highly recommend Brisbane auto group. Love the new wheels

Brett at Brisbane Auto Group made our car-buying experience very easy. He is very professional and friendly and a pleasure to do business with. I highly recommend this dealership.

Wouldn’t renew registration after we brought the car only 1 month left on it. Got toll fine month before we even had the car 🤦🙈🤣🤣. Bro there no misunderstanding in our part it’s normal for car dealers to have new registration. I got my daughter car on the same day and it come with 1 year new registration lol. And I’ve told you I’ve contacted toll and clear the fine that you send to them stated we were driving that car at the time which we both know we didn’t have ownership to the car. 🤣🤣🤣🙈🤦

After a few months spent looking for a new car l went to Brisbane Auto Group where l met Justin who was very helpful in showing us what stock they had in their warehouse and eventually helping me to obtain my Honda Civic sedan. I have no hesitation in recommending Justin and Brisbane Auto Group to anyone thinking of buying a good quality used car.

Honest patient and professional. The simplest and most honest description I can give James from Brisbane Auto Group. Has been a pleasure dealing with all of the staff and Brisbane Auto Group will be the first place I search for my next vehicle.

Such amazing People! So helpful and very well with communication with us and helped us get our family car! Brett was super amazing and such a cheerful person that was so easy to communicate with!

Great communication, the lads Brett and John were a pleasure to deal with. I got a great price for the vehicle I wanted and the lads taught me all about the benefits my business gains by purchasing the vehicle under an ABN. Highly recommend their service.

I bought a vehicle from B.A.G a few months ago and just received a text message from the salesperson asking me to leave an honest review on Google Maps. Sure, no worries, if you insist,,, If you’re looking for an overpriced vehicle, with repairs done to panel work, lumpy overspray all over paint work, windows and windscreen, damaged interior and exterior trims and clips (probably done during all the panel repairs), and that slimey, shonky car yard vibe, then Brisbane Auto Group is the place to go. I’ve never been so disappointed after purchasing a vehicle. I’m still unsure as to how badly this vehicle was damaged, but it couldn’t be good if the car only had 50k on the clock and most of the interior had been removed at some stage, then roughly reinstalled, breaking multiple trim retaining clips in the process, leaving loose, misaligned trims everywhere. You think that if you’re buying a car through a reputable dealer as I thought I was doing going through Brisbane Auto Group, that you might pay a bit more in price but you’ll end up with top shelf vehicle, clearly not the case here, absolutely gutted.

Hi, car buying can be daunting at times but sales consultant James made it all easy. Recommended extended warranty is worthwhile (I was unsure at the time but realised I was wrong later on) All process are very simple. Thanks James & Team. – Guru

Excellent service. Friendly, accommodating & very ready to help in any way. Thanks in particular to Brett, who gave stand-out service. Very happy with my purchase. Thanks Brisbane Auto & thank you Brett.

Highly recomend! Excellent team! Everyone was so helpful and went above and beyond to get us into our new car. Massive thank you Brisbane auto group.

Second time buying a used car from Justin at Brisbane Auto Group – he’s always super helpful and informative, very transparent and you always know what you’re getting! Very happy!

Great service. Finance was quick. Went out of their way to deliver the car to me due to personal circumstances. Highly recommended. Thanks Justin and John!

Easy to deal with and happy to fix any issues we found. There was a few bumps but they put us first and went above and beyond to deliver in their promises. Justin was very through.

Best car mob in Queensland thanks so much Brett and john highly recommend these guys ! Anyone that’s after a great car great warranty and even better finance come see them.

FALSE ADVERTISING!! I organised to drive over 100km to view a car, spent over 2.5hours discussing it, on time of signing contracts they advised they had incorrectly advertised in 3 places by 10k!! No compensation for my wasted fuel or time. Most disappointing experience.

Really recommend Brisbane auto group. Good cars and good price. Staff is very friendly and helpful. Justin helped me through all the process and can’t thank him enough.

What a great business, easy to deal with, supprisingly good prices, especially for a dealership and great staff. They even put some petrol into the car as the day I test drove it, it was almost empty and gave it a full detail before delivery. Really top notch service, would recommmend to anyone. Thanks Brett for all your help.

Kiran Walsh has been excellent to deal with in the purchase of my Mazda CX-5. We had a few little problems along the way, but Kiran was eager to help us settle them as quickly as possible. I highly recommend Kiran. He’s gone above and beyond to help us. Thanks Kiran!

A big thank you to the team at Brisbane Auto Group. Gary, Andrew and Kiran are an amazing bunch who pulled all stops to make our experience so memorable and stress free. This friendly and professional team gave us all the confidence to buy and their service was 5 star, delivering the car to our doorstep was the show stopper!!!

Had a great experience with the place. Highly recommend Justin, as someone who knows a bit about cars but not a tonne, I found him to be very helpful and patient throughout the inspection and buying process.

My husband bought a car here 12 months ago and since owning it he has nothing but problems. We have spent upwards of $3000 to repair several issues. Faulty air conditioning, dodgy spare tyres and alternator issues to name a few. Please don’t waste your time and money!

Bought a car from this place, the description was drives well!! Had it delivered. Turns out it has has multiple issues including a faulty noisy transmission. They didn’t care at all, didn’t want to know about it. Will cost me $5000+ to repair. I would avoid Brisbane Auto wholesalers at all cost !!! Or it may cost you!!!

Absolutely outstanding service. Quick response times and nothing was too difficult to do or ask for. Will definitely be keeping these guys in my mind for any further business I need. Well done Gary, Travis

The team at Brisbane Auto Group were fantastic when helping me purchase my new car, no pushy sales men, efficient and easy to deal with. Justin was a pleasure to deal with. Highly recommend if your looking for a new vehicle.

Excellent service and exceptional knowledge. Justin guided us through our trade-in and purchase with ease and professionalism. Highly recommend dealing with Justin and Brisbane Auto Group.

Came in looking for a specific type of car and drove away with it 7 days later. All the staff were extremely helpful and went above and beyond to make the process as easy as possible (especially Justin and John) Would highly recommend to anyone looking to purchase a car hassle free

Excellent service. Process was fast and smooth (just like the car I ended up purchasing). Great first time car buying experience from a dealer especially with Justin. John an absolute gem helping me find a better deal with Finance than what I originally had. Definitely recommend.

Awesome experience. Brett was very helpful and polite. Would recommend anyone to buy from Brisbane Auto Group. Mirsad

Saw many cars here today so many I would love to buy ,so if you after a bargain give them a try you won’t regret it they will give a deal of a lifetime genuine sales reps too..

Justin and Gary where amazing to deal with. Fantastic service,we will be recommending Brisbane Auto Group to everyone 😀

I bought my Hyundai ix35 through Justin @ Brisbane Auto Group, extremely happy with the service I was given from the first email till I drove out extremely happy with my purchase 2 days later. Justin helped with everything as I was purchasing from out of town and really took the hassle out of what was starting to become quite a brain overload of cars on the market. Brisbane Auto Group have a great range of quality cars to suit pretty much everyone, next time I’m looking for a car I will be going straight to them.

Amazing experience with Justin and the team. We were in hotel quarantine and they sorted absolutely everything for us, ready for when we left the hotel. Car was waiting for us on arrival – Cannot thank them enough. Car was also in amazing condition and drives great!

Probably the worst dealer experience ever. I enquired through Carsales on a Suzuki Grand Vitara. Having not received a response I rang them and spoke to Andrew. I was looking to buy the vehicle remotely, nothing unusual in that at the moment. I requested a couple of pictures of the engine bay subject to which I was happy to place a deposit at the asking price of $17990. Heard nothing back so I rang back the next day and spoke to Andrew again who told me the vehicle was out on loan so he could not take the pictures but would contact me on Friday. Guess what? No call back! So I rang him again and he informed me the car was sold some weeks ago and the customer was now going to return it!! Here is the best bit, it appears again on Carsales that day(Friday) for $2000 above the original asking price 😂. He tells me they would honor the original price only to then hide behind a rock because his boss would not allow it. I gave up on Andrew and asked to talk to the sales manager (Gary) who informed me it was all Carsales system fault(not the person entering the data) and the car was now damaged and required another RWC but offered to discuss the sale at the higher price, I politely declined. If anyone would like to discuss this or doubts this account I am happy to provide screenshots. Phil. Update 26/11/21 car is back up on Carsales at $21990!! Caveat emptor.

Just bought an X type Jag from Brisbabe Auto Group. The process has been very smooth and relaxed. Justin looked after us really well, and went to a lot of trouble to provide extra photos etc when we had questions. Looking forward to the first road trip.

Great service and good prices. Really enjoyed dealing with Justin, Gary and Kiran. I would definitely say one of the best used car dealers in Brisbane!

Had a fantastic experience buying my first car with Brisbane Auto Group. Matt was very helpful and patient – answering all of my questions and ensuring I was well informed before making the purchase. I have no hesitation in recommending them!

Brett made the whole process of buying extremely easy and stress free! Friendly, approachable and more than willing to help with any question or concern we had.

Wow what an amazing experience buying a vehicle from these guys Justin Kiran and John all did there up most to make it easy and stress free. Absolutely no pressure at all at any time to get to the best outcome for all of us driving away in a vehicle that best suited our needs. Would totally recommend to contact the guys if your looking for a new vehicle fair pricing and great trade in prices too. Well done guys I will be putting the word out there. Thanks so much.

Brisbane Auto Group staff very friendly staff and they give very good Customer service Excellent. I deal with Justin Excellent explained about the future Car Warranty etc things cover . It’s Good to have Like Justin as a Employee and it’s benefits for the Company And grow the business very rapidly . Thanks

These guys were great to deal with, specifically Justin. We were able to negotiate a really good trade with them. The car was fully detailed and in wonderful condition when we picked it up. Very happy with their service.

We have just purchased a replacement for our storm damaged car. Kiran was great, drove the new car out to us at home to test drive. After sales service is proving to be as good as sale day, what a nice change that is. Try them first for your next car purchase.

Had the best experience from Matt he is amazing! From the start when I first make the enquiry ,through to the trade in valuation ,to the pick up of my new car it was absolutely stress free. Thanks for everything Matt… loving my car will 100% recommend Matt and the team!!!

Highly recommend John and Kiran from Brisbane Auto Group. I had very particular wants in my new car.. I wanted a truck that would suit my busy, active lifestyle. I wanted something practical but “sexy” too 😂 Initially we didn’t get the customer service we expected, until we met John. He went above and beyond to assist us every step of the journey. Through the entire process he was helpful and friendly and actively helped us with whatever we needed. When it came time to purchase the car, he didn’t try and sell us no extra bull, or jack the price, and he clearly stated the terms of the contract fast and fluently for us (cause we’ve all been there done that… it’s boring 🤣) Afterwards, we had a couple of issues with the truck… minor after sales issues with the window tinting. Kiran went above and beyond and some to fix this for me… I can be a little annoying and particular – ok ok I can be a Karen – but he took me in his stride. He was super kind and polite and very accommodating. A brilliant sales manager, who definitely understands what customer service is about… it’s not just about closing the deal on a car – it’s important to look after the customer afterwards. Seriously so appreciative. I’ve waffled on a bit, but John and Kiran are an asset to Brisbane Auto Group. Highly recommend them if you’re looking for a car. Thanks once again, guys! We really appreciate it.. And I LOVE my new truck! 🖤🤍

My experience at Brisbane Auto Group was nothing short of outstanding. The team, Justin in particular, walked me through the process with the upmost clarity, respect and desire to ensure I drove away with a vehicle that completely suited my needs. Justin, Kiran and John are true professionals and I would recommend their customer service skills and inventory to anybody. Thanks guys!

Great service from Justin at Brisbane Auto Group. After initially agreeing to a delivery date, we were accommodated with a request to bring it forward by a few days. Nothing was a problem for Justin and BAG. Very happy with the service we received and can most certainly vouch for them. Thanks guys!

Great customer service from all the team members. They were kind and supportive in helping me get my new car. Highly recommended

The easiest car purchase I have ever made. From purchase to delivery in CQ. Brett was so lovely, kept me up to date and made me feel comfortable during every step of the process. Love you Brett, you are a legend!!!

Recently bought a car through Brisbane Auto Group. The buying process was simple and easy. The salesman, Matt, was helpful and did a great job of explaining everything. Overall I am very happy with my experience with Brisbane auto group

Amazing customer service! Andrew at Brisbane Auto Group went above a beyond to help us find the right car. Would highly recommend!

Hassle free and easy to deal with sales and finance team! Found the vehicle online and it was exactly as described. Would not hesitate to recommend these guys. Thanks again Andrew and John

Dealing with Kiran, John and Brett has been an absolute pleasure. Nothing is too much trouble and they had everything (trade, finance and full detail ) sorted and ready for drive-away in 6 business days. LEGENDS! Super happy with my new Suzuki. Thanks guys!!

Absolutely great guys, excellent communication. One very happy customer. Highly recommended

Very good professional and friendly service, a few hiccups in finilasing the sale but staff where very helpful and informative through the whole process and went above and beyond normal sales services.

Awesome customer service and great experience dealing with Justin and Kiran. I would highly recommend Brisbane Auto Group to everyone.

The service was relaxed. Didn’t feel pressured into anything. Agent just let me jump into the vehicle and test drive on my own, which is a bonus. Very friendly staff.

First of all Kieran is freaking awesome! Down to the gritty details of my experience with the team… which are nothing but positive. From the moment I enquired about an add, short time later being contacted later by Kieran to sort out checking out their stock for the budget I wanted to spend and my plans for a trade-in. The whole conversation was comfortable with a bright and cheery Kieran. Then game day came about; the first moment stepping through the door a friendly and professional greeting by Justin. And then time spent getting just the right deal with the manager and Kieran, after getting to drive and having good look over the vehicle. Excellent aea to test drive a vehicle, a great and friendly team to deal with. Will shop again. Thank you so much for helping me get what I wanted and saving me the day of shopping around.

I highly recommend Gary and the team at Brisbane Auto Group for quality second hand cars at a good price with excellent customer service. I recently helped my Mum buy a car from Gary and the team. I live in Western Australia, so it should’ve been a logistical nightmare, but Gary and Anthony were so helpful. They went out of their way to ensure the whole process was stress free, which for my elderly Mum and I was really important. Also they will help sell my Mums old car which wasn’t suitable as a trade in because of it’s age and condition, they are not like any other car sales people I have ever encountered. I cannot praise Gary and the Brisbane Auto Group highly enough.

We purchased a mitsubishi outlander phev – great vehicle – Brett, Gary and John were very helpful. I highly recomend Brisbane Auto Group if you want value for money and a great car and great service.

I needed a car in one weekend, I found a Nissan Maxima In prestige condition. Justin went above and beyond to let me take the car the same day, with even following me to drop my hire car off, now that is what I would call gold service. Thanks again

Great customer service. Smooth and fast transaction. Went above and beyond to make sure we took our new car home that day. Cars were all in perfect condition. Would happily go back again.

Following a month of timewasting looking for a quality used vehicle for my work I reached out to Gary for help. Within 48 hours Gary had sourced a car that matched my needs and fitted my full checklist. Gary went above expectations by fixing a couple of items on the car that I didn’t even notice. Kiran and John then finalised the deal for me and made the transaction smooth/trouble free. For anyone looking at purchasing a new car or quality used vehicle I would recommend utilising their services. Thanks Team

I have purchased a beautiful Hyundai i45 and I couldn’t be more content with the service of Brisbane Auto group. They were very professional, friendly and gave excellent advise. Definitely recommend them!

Brett was absolutely amazing to deal with, everything was smooth, easy and quick!!

Having bought from Gary before, I was expecting and received brilliant and efficient service. We love our Isuzu! We always recommend to anyone looking for a great car at a great price. We will be back again. I have no hesitation in recommending. Thanks Guys! 😀

Thank you to all the guys at Brisbane Auto Group. The team, Brett, Kiran, and John were all friendly, welcoming and helpful. I would recommend!

Working with Brett, John & Kiran was a pleasure. Within a week from viewing the car I was interested in, they had the financing prepared, trade-in of my old car sorted, and the cleaning + detailing of the new car completed. Drove away with a very straightforward process, that was obviously enabled by these three legends working their butts of in the background. Thanks gents, your effort is very much appreciated!

I just want to give a big shout out to Kiran who sold me my Holden Malibu. Kiran made the whole process so easy and enjoyable. I had a bad run with a dealership in Gladstone who stripped me of any trust and faith in car salesman but Kiran has restored my faith, so thank you. I will definitely be recommending you everytime. T.L

I bought my Corolla from Matt at Brisbane Auto Group. He was so great to buy off, I felt informed and comfortable making decisions in my own time. He was honest, knowledgeable and let me make up my own mind. Love my car!

Thanks to Kiran for a 100% hassle free experience. I just traded my Hyundai 130 (2009) in for a great price and purchased an ex demo 130 active 2019 model with just over 1000kms on the clock, also for an outstanding price. All the paperwork was sorted by Kiran, so all I had to do on change over day was exchange old for new vehicle and drive off with a full tank of fuel and 6months rego! Exceptional client service. Loving my new car and all it’s modern features – well worth the upgrade. Thanks again Brisbane Auto Group.

Great service, smooth process from start to finish, went above and beyond definitely recommend.

I was very happy with their service . Very helpfull and informative

I have had nothing but polite, professional service from Anthony who is the car salesman, and John who arranged my finance and car insurance. John was so dedicated to getting the best deal for me and went the extra mile to succeed. It was a pleasure doing business with these guys, and I strongly recommend buying a car through Bne Auto Group. I was disappointed that the car didn’t come with an owner’s manual, but I’m hoping to be able to download one off the net. I am over the moon excited about my new car, and I thoroughly enjoyed the beautiful drive from Brissie all the way home in her. A huge THANK YOU to John and Anthony. Brisbane Auto Group are tops!!! Thank you Anthony for picking me up at the airport in my beautiful, new car.

Picked up a used car, negotiated a good trade in and got a good price for the new one. We’re willing to negotiate to make a sale. Communicated well, very friendly. I found an issue on the new car, they replaced it no questions asked. Follow up issue once I got it home, they advised go to dealer and have the invoice sent to them. No hassles. Highly recommended.

I recently found the perfect car for me, it stood out from the crowd and resonated with me instantly. I arrive at Brisbane Auto Group to a very welcoming team, I ask Sales Manager, Kiran, if I could view the car, and within 10 minutes I’m out test driving it. A quick chat later, and i find myself with Finance Manager, John, who got me a great deal with Nissan finance! He went out of his way to help me get across the line and made my dream a reality! Kiran was more than happy to help in any way he could to make the process as painless and stress free as possible. All in all, a super helpful team, great service, and outstanding service. Thanks again to Kiran and John for putting up with me, and helping me into my 2014 Nissan Navara! Top job guys!