BIG W Gateways

BIG W Gateways, Cnr Kwinana Freeway and, Beeliar Dr, Success WA 6164, Australia

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BIG W Gateways Cnr Kwinana Freeway and, Beeliar Dr, Success WA 6164, Australia provides information on the address, phone number, and location as well as reviews from those who have visited at BIG W Gateways, Cnr Kwinana Freeway and, Beeliar Dr, Success WA 6164, Australia

Rating

4.2

★★★★★

838 reviews on Google

The total score of rating scale about BIG W Gateways, Cnr Kwinana Freeway and, Beeliar Dr, Success WA 6164, Australia is currently 4.2/5, this rating scale is based on real users on Google Map and online reviewers.

BIG W Gateways, Cnr Kwinana Freeway and, Beeliar Dr, Success WA 6164, Australia get a high or low rating depending on reviews from real users and they reflects the quality of the location.

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Place Types:

Address:

Cnr Kwinana Freeway and, Beeliar Dr, Success WA 6164, Australia

Website:

http://www.bigw.com/

Phone number:

+61865952402

Image:

Cnr Kwinana Freeway and, Beeliar Dr, Success WA 6164, Australia

Reviews:

Below you can find some outstanding rating from reviewers of BIG W Gateways, Cnr Kwinana Freeway and, Beeliar Dr, Success WA 6164, Australia

Diane Hall
Local Guide · 138 reviews

5 months ago

So many specials so grabed new bluray player couple dvd packs and got out. Oh checked out Easter bunnies and huge range to chose from. No didnt buy but took a pic hehe
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Benedict Uy
Local Guide · 2,986 reviews

3 months ago

The store is quite close to the foodcourt in Gateway. You can see the clothes outside the store as well. It was quite a large store and had quite a bit of stuff inside.
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Corrie Dodds
3 reviews

a week ago

NEW
BRILLIANT service from Jessica and Darren. They both went above and beyond to resolve my instore query. Jessica your a star going that extra mile making sure I got what I asked for without leaving my home . So very,very much appreciated. BIg W Gateways has absolutely EXCEPTIONAL customer service. I am truly grateful to the wonderful staff that work there. THANKYOU⭐️
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Diana Camelia
Local Guide · 397 reviews

3 months ago

the staff are nice and very helping
+2
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Adam Scott
Local Guide · 315 reviews

3 years ago

If I could give 2.5 stars I would. The store is fine – nothing special to report on and compared to its neighbour Target it’s miles behind. The design is basic and intuitive and layout pleasant. Could have a better Pop Vinyl collection and LEGO section.
+2
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alphaleader
14 reviews

4 months ago

Hands down one my favourite big w around! The staff here are so lovely and very helping. Heaps of deals and good prices well done !
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Gurpreet Sandhu
5 reviews

5 months ago

The guy steve at checkout was extremely rude. Had the similar experience from the same guy few weeks back but thought he must be having a bad day. But happened again today. Not going back to this store
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Usama Mazhar
Local Guide · 10 reviews

4 months ago

Great place for shopping. Has almost all the major brands like BigW ,Kmart etc. One stop for your needs.
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Ee Von Tan
3 reviews

2 years ago

Was desperate to get this as it was 40 percent off. Went to Livingston store at 8 am but they were sold out , staff told me gateways still had some stock so made my way there only to find the shelves empty! Manager Miguel was nearby busy with stuff and I decided to ask him. He checked and said the back store might have some. He did check but came back out to say it will take him a few minutes to get it down which he did. Thankful for the excellent service and I’m one happy customer ! Have a great day Miguel !
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Nyree Clarke
14 reviews

6 months ago

Just want to thank the service I received from Aaron the store manager today . He has gone above and beyond to help me with finding my receipt for a refund . Very friendly and made my experience stress free. Thanks a million Aaron . I will definitely be back 🙂
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Josephat Bartonjo
Local Guide · 59 reviews

5 months ago

This store is worth your money. You’ll never regret on everything you find here.
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Brody Lawson
2 reviews

8 months ago

Nicole in apparel was great, lost part of my key and helped us out straight away. Unlike other staff members asked what we where looking for then walked away. we need more people like this in retail who are willing to help others even if it’s not her job.
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Kerry Tonkin
Local Guide · 346 reviews

2 years ago

Bought some beautiful little plants from here. Plant area was presented well and the plants were in great condition with nice presentation. Helpful staff and clean.
1Share
Sifelani Ncube
12 reviews

8 months ago

I bought a bike for my son’s Christmas present 4 weeks ago. Soon we noticed that it had been incorrectly assembled and the derailleur wouldn’t engage the front top gear. I then took it back to the store to be fixed and it has been three weeks! The bike still hasn’t been fixed, and there is no communication whatsoever! I have gone there personally and was told got told a different date when the technician will fix the bike. I have rang so many times, get transferred and then nobody answers the phone! Despite all the time I had allowed for such mishaps, it looks like my son won’t be having his Christmas present this year… So disappointing!
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Logan Quinn
32 reviews

7 months ago

Great Big W. I often buy LEGOs online and pick them up here. There is also a medium selection of other toys, video games, and clothes.
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Julie-Anne Treasure
4 reviews

10 months ago

I had the best customer service here today at the tech counter . I was having issues with my phone not connecting to the photo kiosk and was helped by Alex. If not for his help I wouldn’t have printed my photos out today in store. Thankyou for your exceptional customer service Alex.
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DPO Fishing W.A Perth
Local Guide · 45 reviews

5 months ago

Very rude staff at woolies express checkout not a nice experience in that visit no need to be rude to customers
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Fariha Ahmed
6 reviews

a year ago

This morning my husband, daughter and I went shopping at Cockburn Central. We bought some stuff from Kmart and our trolley was full with the Kmart products. We didn’t get bags for our items. Subsequently we went to shop at Big W. We had two items that we carried in our hands separately to show that they were Big W products. At the checkout our register assistant, by the name of Shirlene, served us. She queried after our Kmart products in the trolley. Shirlene asked me where they were from and proceeded to check – whilst she identified one of our Kmart products, Shirlene asked me about the rest. I felt compelled to show her our Kmart receipt as it was pretty clear she thought we were stealing. It’s most unfortunate that at the register I was treated in this manner. We were not stealing obviously as there is security in both stores. I should not have had to provide proof of our innocence; especially given Shirlene had no right to be accusatory and confrontational. I am sorry to say this is my worst shopping experience at Cockburn and I will not be returning to Big W on principal. I believe Shirlene should not make rash assumptions – she was extremely rude. I hope that this highlights her unprofessionalism and inadequacy for carrying out her duties at work. I wanted to bring this to attention so that Shirlene cannot treat other innocent customers in this way in future.
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Jodi di075ff
Local Guide · 21 reviews

a year ago

Always have what I need at a great price. Kids clothes this winter were gorgeous and cheap, clothed 3 kids for winter for $150 with some cute Minecraft and other popular items thrown in. Staff are fantastic and the kids loved the free books. I always go to Big W before Kmart, items are always in stock and better quality. Thanks Big W!
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Simon Loe
64 reviews

5 months ago

Collected 3 online orders from Big W Gateway. Happy shopping
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Buddha
Local Guide · 153 reviews

a year ago

Great store with great staff 😁 The click and collect is always super easy and I find myself here about once a fortnight now, specially with the time of year it is currently (Xmas time). Their website is really helpful and makes it quite easy to check and view if things are in stock or not. Usually they will have most items in stock anyhow, but still good to check first. In my opinion, items are a lot better in BigW quality wise than somewhere like Kmart for example. Located right in the heart of Gateways shops
1Share
Collie
Local Guide · 271 reviews

2 years ago

Have always had a good shopping experience here. Staff always friendly. Everyone seems cheerful and happy to be there. Store has been clean and well lit on my visits with a well stocked toy section. Makeup section is also well maintained, stocked super well lit and clean, with testers and a good range. (Rare in department stores)
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Mela Queen
Local Guide · 71 reviews

a year ago

Love this big W. So big! Always love how they have the signs on the roof so you can see where you want to go right from the entrance! Nice clean store, friendly and helpful staff! Even while the kids paid themselves at self checkout!
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Cheryl Cooper
Local Guide · 260 reviews

a year ago

This store has summer clothes in & I liked the way it has been set out. All staff were cheerful/helpful especially the young man on the register.
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Te Paea Manuhuia-Konelio
Local Guide · 167 reviews

4 months ago

First time visiting Gateways amazing centre will definitely visit again
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Nadeem Ishaq
Local Guide · 148 reviews

a year ago

Big store good prices
+12
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ROBERT LOWE
3 reviews

11 months ago

Very disappointed with the service by the balloon (helium) department. Assistant very miserable and unhelpful. We purchased a helium balloon that deflated within 30mins. Assistant obviously not doing the job properly. Not happy.
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Ky Tyler
Local Guide · 328 reviews

8 months ago

It’s a BigW – nothing special. A lot of stock trolleys hanging around by the self serve checkouts blocking access to shelves and drinks fridges.
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Parafox Louise
Local Guide · 62 reviews

a year ago

Was a good experience I bought some great bargains I wouldn’t find anywhere else…a super king duvet cover for $6 ….mustn’t grumble.
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Callum Barton
5 reviews

3 years ago

Really nice store with shiny light floors with ample choice to satisfy the whole family. I like that it’s well lit and not overly cluttered. Popular with parents with young children with some may think too many prams and trolleys. Great value.
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Jorshie
Local Guide · 41 reviews

2 years ago

I have never in my life had the worst experience at A big w store. We were at the self serve checkouts and the operator at the till was watching us scan our items. She then proceeded to ask for our receipt and checked every single line and rummage through our bags. We then asked her if this was normal and she told us yes it is because her boss was watching. It made us feel uncomfortable as well as the rude remarks she was saying during this process. I used to work at big w and never have experienced this. Shocking. Will not go back.
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Liam S
6 reviews

2 years ago

This store has become more of a hassle to shop in than any other store. Security goes through your bag item by item. I understand it’s to help prevent shoplifting but no checkouts apart from self serve are available. So after 30 minutes in line you then have to line up so a security guard can fiddle with your recent purchases. Staff are beyond rude and act like nobody is ever around. I’ll be shopping at the target from now on. Big w is turning into cr@p
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Susanne Forbes
Local Guide · 49 reviews

4 years ago

Great bright airy shop in massive complex. Everything well laid out and while circulating floor staff are rarely seen they are very helpful when you find one. It needed a sign to point out where maternity clothes were, but staff said it was on its way as all signage had just been replaced. Everything except large furniture is instore.
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Zach Liepa
Local Guide · 405 reviews

5 years ago

Nice and big BigW although somewhat lacking in stock especially Lego.
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maria sobejko
73 reviews

2 years ago

There were only 2 checkouts open, 10 customers lined up with full trolleys! Make an effort Big W! you are making enough money at this time of the year! You should be thinking of how to make it less stressful for your customers. Very disappointing. Open more checkouts.
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Harley Parkes
Local Guide · 333 reviews

9 months ago

A large Big W, I didn’t interact with any staff but it had what I wanted so you can’t complain about that!
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stu ward
Local Guide · 170 reviews

3 years ago

We prefer this store to Target or Kmart. Great tech section – includes all sorts of printing- not just photos. Note that their suitcases had nearly as high ratings as the Samsonite expensive ones- at a fraction of the price. Look for yellow clearance prices too.
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Pennie McIntyre
Local Guide · 15 reviews

2 years ago

Great variety of items, really clean and generally well laid out. Minus one star as their signage on some items was confusing and it took us a while to find what we were looking for (long sleeve women’s shirts)
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Clint & Becky Day
Local Guide · 115 reviews

a year ago

It is a big shop with a relatively good selection of products however the shelves are often empty of the stock particularly the non expensive products and it takes a while for them to be restocked
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Shaun Smith
2 reviews

9 months ago

Party staff was very nice and helpful but is the air con busted? It was hot as balls in the store.
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McBride Moments
10 reviews

a year ago

staff friendly – this shop is stocked pretty full, xmas decs out. Sadly still no decent womens clothes, very boring and low quality. This is a real letdown area for BigW.
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Nishanthi Abeyweera
7 reviews

a year ago

Extremely dissatisfied with the rude behaviour of the Manager in Big W Cockburn Gateway. Just wanted to exchange a gifted outfit with the tags on it and completely rejected with her horrible attitude. I’m a regular customer since long ago but hereafter it will be a NO and will be letting all my friends and family know. Kmart is now open in Cockburn Gateway and no harm for us!
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David Moon
Local Guide · 66 reviews

a year ago

My missus found some cheap shirts for work here in less than 10 minutes without me following her around yawning. Sometimes life is wonderful.
1Share
Naomi Ann
Local Guide · 51 reviews

a year ago

Awesome…they always stock up with things and never behind. I always get what I wanted. Books are my favourite isle.
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Serene Tee
2 reviews

5 years ago

Went to party section today (Sunday 06/08/17). Both ladies at the counter were very rude. I am aware it was a busy day but a better service could have been given. When I asked for price for a product that actually fell on the floor. She told me to look up the price tag myself on the shelf. And when I was checking on the other product. The other lady came to me and told me off that I opened the product so I must paid for it. What service am I getting? Should have just shop at my local big w with friendly staffs.
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Amber Cobby
8 reviews

2 years ago

Spoke to a staff member Olivia on the phone she was so helpful and understanding. I was looking for a specific discontinued product, she managed to find the last two in stock after I called several other businesses with no help. Thanks Olivia you my girl 🙂🙂💐💐
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Kandaswamy Ramesh Rajagopalan
12 reviews

a year ago

Good stock level. Numerous choices. Well presented displays. Comfortable shopping experience.
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Eric Rumsley
Local Guide · 42 reviews

a year ago

Had what I wanted and had good stock levels. Clothing was folded and organised which helps a lot when finding your size.
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Gus
Local Guide · 156 reviews

a year ago

Stocking up on favourite toiletries is easy. New books added every week to suit readers of all ages.
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Ivana Love
Local Guide · 16 reviews

3 years ago

Love Big W and I spent more money there that one wants to admit, but had such an unpleasant experience few weeks ago that put me off shopping there indefinitely. One of your staff members raised her voice at my son and made a scene for no reason whatsoever! She saw him getting a pair of thongs and putting them on and assumed he’s going to steal them! And as we were leaving the store she unleashed her wannabe hero and accused him of stealing. When in fact he paid for them at the photo lab counter which she would’ve seen if she actually followed him after assuming he’s going to steal them just because he put them on straight away. Note to the store manager, please remind your staff not to accuse customers of stealing if they are not 100% sure that something was stolen. A polite, “Can I see your receipt, please?” would’ve been so much better and definitely more professional!!!
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Joey M8
Local Guide · 120 reviews

a year ago

Seemed real confusing and messy, very limited range, or maybe just low stock, or floor set-out was very disjointed. Couldn’t wait to get out. Parking excellent. Heaps of close spaces and underground parking is close to Big W entrance.
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christine clarke
Local Guide · 87 reviews

10 months ago

Great shopping centre big W well stocked pretty much get what you want
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Tadhg matthew
8 reviews

2 years ago

went into the store today to have a look at a certain product, i needed some further assistance with choosing the type of product i was going to purchase, went to one of the checkouts to ask an employee named “ olivia “ for some help. first of all her name tag was upside down lols, she was extremely rude and unprofessional, she didn’t know which was a better product but it was exceedingly unnecessary for her to be rude, the tone of voice was impolite and she behaved as if the product i was trying to purchase was ridiculous, love big W but unfortunately today’s experience was unpleasant thanks to Olivia, not happy. mariam and tadhg x
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Luis Rojas
Local Guide · 204 reviews

3 years ago

Pretty nice shopping centre with plenty of shopping options. Food couurt also offers a good choice of meals. Happy to come back. Only down part is the parking. Because the success of the place a lot of people go there so parking is crowded.
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Sophie Liu
1 review

5 years ago

Were absolutely awful! My daughter aged around 11 and her friend, aged 12 walked in to have a look at some fake nails while I stood around the front waiting for them. As they were just walking out to greet me, they hear this “Hey! Get back here!”. Turning around, a fat lady (I presume the manager, or someone important) is standing there with her arms folded. “Look in their bags” she tells to one of the workers. The girls both open there bags while the workers dig through it. “Drop them!” a small asian lady orders. They both drop there bags while the staff check all pockets. “I saw you holding a fake nail kit! Where is it?” She says to my daughter. “I put it down on a random shelf, I didn’t want it anymore” They then made her walk about 4 laps around the store, all while I stood outside, not wanting to make even more of a scene, I knew my daughter wouldn’t have stolen anything. One of the co-workers eventually found the nails, shooing of my daughter and there friend! Not even apologising for there appalling behaviour! This place also has bad service. I was waiting around for about 20 minutes at the technology desk until someone came out. No one helps around, the place is always messy. DO NOT GO!
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Michelle Jendranata
3 reviews

2 years ago

Visited store today looking for metamucil, from person at door to another in make up both had no idea what it was or where to find even after i explained and no offer of assistance. Finally found section and ask a mature lady working in that area where it was, again no idea what i was talking about and said no dont have it. Found it myself and showed her for future reference . Overall absolutely appalling service from entry to exit.
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Jac Ellis
Local Guide · 259 reviews

3 years ago

Got my ole faithfuls – Caramel Honeycomb. Had a look around the shop at shoe’s, art & crafts, books, ladies wear, dog toys etc. Got there early to avoid the crowds – yay. Great atmosphere 👍
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md Wally
Local Guide · 130 reviews

3 months ago

Always good place for shopping
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Arshad Arshad
Local Guide · 10 reviews

10 months ago

Good collection and offers but some of the staff are not that friendly with kids.
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Kylie Sanders
Local Guide · 106 reviews

a year ago

Always get what I need, portable stable table 😍😍😍
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Kofi Ofori
412 reviews

2 years ago

if for some reason, some way somehow anyone had forgotten about christmas, this massive outlet is here to remind you, drag you back into the yuletide season, which is still over a month away. lots of festive items, cheer and very excellent staff
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Kelly Sparrow
7 reviews

a year ago

The gentleman in the Layby area was such a great help tonight he found a store that had the product I was looking for and I was able to have the item put on hold for 48 hours fantastic service from both stores very happy thank you
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White Wallaby
Local Guide · 128 reviews

10 months ago

This is one of the better big w’s, they always seem to have more stock than the others ones.
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Karina Frazer
3 reviews

5 years ago

Terrible customer service. Purchased an item which stated at the front as “cover”, didn’t open the packaging. I wanted to return the item as I came to the realisation it wasn’t a doona cover it was in fact a sheet protector, which wasn’t what I indended on purchasing. The manager and staff refused the return of the item, even when the item was not opened and used. And would not allow myself to get store credit because of there “health” policy. Very disappointed, I wouldn’t recommend shopping here or at any BIG W Store.
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Amanda Gallacher
Local Guide · 61 reviews

3 years ago

If you wanna go to bigW go to spearwood. Parking easier not as many people more casual shop. However don’t like new checkouts!! I can imagine big lines over Christmas.
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Sharna Featherstone
Local Guide · 95 reviews

7 months ago

Greeted by friendly staff and a pleasant shopping experience
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Graeme Brown
Local Guide · 23 reviews

2 years ago

The security needs a lesson in customer service . They also need lessons in store security. Will never shop here again. Kmart and Target will get our business from now on.
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Lisa M
Local Guide · 65 reviews

a year ago

Haven’t had a whole lot of experience with friendly staff here….. I think this looks bad on management as you wonder why these people are so miserable!
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V Z (Ness)
Local Guide · 36 reviews

a year ago

Great place to shop.. Got so many different shops to buy stuff you need or gifts or clothes shopping.. It got everything you need and more..
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Joe Spadaro
Local Guide · 267 reviews

11 months ago

Big clean shop with lots of stock and great customer service
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Paul Hackett
Local Guide · 67 reviews

a year ago

Did all my Christmas shopping here. Shopping centre really nice after the renovations Edit* Xmas time and absolutely no trolleys to be seen. Drop down to 2 stars disappointed
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Rob Mino Minson
139 reviews

a year ago

Having not been there for a while the make over is so good and easy to get around
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Laurana Florens
5 reviews

a year ago

Very helpful staff, super nice and freindly. Best Big W I have been to
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Prudence O’Sullivan
Local Guide · 64 reviews

3 years ago

Always well stocked with a wide variety, better than my local Big W, it’s why I’m happy to travel that little bit more for quality.
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Rodney Ruby
Local Guide · 49 reviews

3 years ago

Due to the silly season the question were long and the majority of shooers were rude and abnoxious. Come on people respect one another and use your manners.it made me tense and angrey so I left with my wife and 5 kids.
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Joshni Ann
Local Guide · 60 reviews

a year ago

One stop shop for all branded and unbranded miscellaneous products including home appliances, clothes, baby and kids purchases etc.
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Ralph Fitzpatrick
209 reviews

10 months ago

Hard to find new release book by Matthew Reilly. Staff helpful and successful.
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Ian Whitaker
Local Guide · 149 reviews

a year ago

Excellent as always. I got exactly what I was looking for at very good prices.
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gossy88
Local Guide · 169 reviews

a year ago

It’s a big Big W store, that is clean, easy to get around. The staff are helpful
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Greg Turner
1 review

3 years ago

Lady at self checkout with red hair didn’t acknowledge me or any customers coming through and leaving, acted annoyed when I needed help with an item. What happened to customer service?
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David Lee
Local Guide · 942 reviews

9 months ago

Great mix of stores n convenience location.
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Philip Florens
Local Guide · 366 reviews

a year ago

Super friendly and helpful staff helped me find exactly what I wanted would recommend.
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Paul Murray
Local Guide · 108 reviews

a year ago

Got what I was after and like most Big W stores it was pleasant to walk around and browse (and shop 😊 )
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Ashlea
Local Guide · 29 reviews

2 years ago

Very well set out. Really friendly staff with great attitudes. Always easy to find what you’re looking for.
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Leeanne Fisher
Local Guide · 40 reviews

a year ago

Came here looking for singlets, but had none we wanted, but still an awesome store
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Neena Whorrall
Local Guide · 13 reviews

a year ago

Massive store with relatively good products at reasonable prices.
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Kevin Higgins
139 reviews

4 years ago

No issues, got what i required plus more, most helpful lady assisted me at self serve checkout, great customer service
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Ben McGregor
Local Guide · 20 reviews

3 years ago

Great store, always a huge variety and well stocked. Staff easy to find and friendly.
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Foxy Fox500
Local Guide · 19 reviews

a year ago

Crazy ppl this time of yr shelves r bare but awesome santa display for kids photos with 🎅
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Amber Congiu
2 reviews

3 years ago

The lady in the party section today (I forgot to grab her name) was so lovely and helpful! Truly appreciate customer service like hers.
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richard daws
Local Guide · 27 reviews

a year ago

Real good stock. Found what I was looking for and was real happy. Even went back next day for the more of the same
1Share
Jess Donson
Local Guide · 117 reviews

a year ago

A great variety of products. The staff are very helpful.
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Nicole F
2 reviews

9 months ago

I love going shopping for birthday stuff there
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Stephen Glover
Local Guide · 17 reviews

a year ago

Nice clean store, friendly staff and the usual range of items
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Shuan Wells
61 reviews

a year ago

Got sort of what I wanted but if Target had still been there might have got exactly what I was looking for ….you find in store and sold out online, hopeless
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Marydasan Ambatt
Local Guide · 125 reviews

a year ago

Good store with great selection. Friendly staff.
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henry yun
Local Guide · 140 reviews

4 years ago

Shop display neat and organized, have improved a lot, more spacious but seems to have less products and department.
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jake hurst
Local Guide · 31 reviews

a year ago

Very busy, Christmas stock almost all sold out. Staff are friendly, fast and professional.
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Tracey F
Local Guide · 63 reviews

2 years ago

Helpful staff and a well kept store, unlike many other Big W’s!
1Share
nira sari
Local Guide · 44 reviews

8 months ago

Always best place to shop around Cockburn.
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Recent comments:

5 COMMENTS

  1. Ana Barros ★★★★★

    I need to leave a review and ask a few things about BIG W Gateways, what should I do?

    • James Morris (Admin) ★★★★★

      Thank you for contacting us about BIG W Gateways. We have received your request.! Please wait a moment so that the operator of BIG W Gateways will call you with the number you provided and give you contact information.!

  2. Mike Manning ★★★★★

    Please give me the phone number to contact directly to BIG W Gateways !

    • James Morris (Admin) ★★★★★

      Thank you for contacting us about BIG W Gateways. I received your request.! Please wait a few minutes for the operator of BIG W Gateways to call back your phone number you provided and give you the correct one to contact.!

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Anna Bailey is a blogger , I have a pasion for writing and my blogs help viewers find the right way to the destinaion. I have experienced travel and I destine to share prestige places, products ,food to people